Your privacy matters to us. This Privacy Policy explains how VIOSA Aesthetics MD collects, uses, and protects the information you provide when you visit our website or engage with our services. By using our website, you agree to the practices described in this policy.
01. Information We Collect
We collect information you provide to us directly, including when you fill out a contact form, submit a booking request, or communicate with our team. The types of information we may collect include:
- Your name, email address, and phone number
- The service or treatment you are inquiring about
- Messages or notes you include in your submission
- Technical data such as your IP address, browser type, and pages visited
We take care to minimize the amount of health-related information collected through our website. If you have a medical question or share health details in a message, that information is handled with strict confidentiality in accordance with HIPAA requirements.
02. How We Use Your Information
We use the information we collect to respond to your inquiries, confirm appointments, and provide you with the information or services you requested. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Specifically, we may use your information to:
- Contact you in response to a form submission or booking request
- Send appointment reminders or follow-up communications
- Improve our website and the quality of our services
- Comply with applicable legal and regulatory requirements
03. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our site. Cookies are small data files stored on your device that help us recognize return visitors and analyze site traffic.
You can control cookie settings through your browser. Disabling cookies may limit certain functionality on our website, but will not prevent you from accessing general information or contacting our team.
04. Third Parties and Service Providers
We work with trusted third-party service providers to operate our website and manage booking and communication tools. These providers may have limited access to your information only as necessary to perform their functions, and they are required to keep your information confidential.
We use encryption, secure third-party data storage, and security best practices to protect any information processed through our website. We do not collect or store individually identifiable health information beyond what is required to respond to your inquiry or confirm your visit.
05. Photos, Videos, and Testimonials
Any photos, videos, or patient testimonials shared with us or published on our website are handled in compliance with HIPAA. Photos or videos that identify a patient are only used with signed informed consent. The same applies to any testimonials that identify a patient, even in general or anonymous terms. We ask for detailed written permission before using any patient content in any format.
06. Copyright and Content Ownership
All images, text, and videos published on our website are either created by our team or properly licensed for our use. We do not use content without verifying that we have the legal right to do so.
07. Your Rights
You have the right to request access to the information we hold about you, ask us to correct any inaccuracies, or request that we delete your information where we are not required to retain it by law. To make any of these requests, please contact us directly using the information below.
If you believe your privacy rights have been violated, you have the right to file a complaint with the appropriate regulatory authority in your jurisdiction.
08. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
09. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can reach us at:
VIOSA Aesthetics MD 9301 Tampa Ave., Space 565, Suite 145, Northridge, CA 91324 Phone: 562-400-7970 Email: viosa@viosaMD.com Hours: Monday through Friday, 10:00am to 3:00pm. Extended hours available by appointment.
